About ITM Services Ltd
ITM NIGERIA is your strategic partner in HR solutions in Africa. With a proven track record of managing over 15,000 employees in 18 countries, we tailor our services—from recruitment and employee management to training and HR compliance—to fit your specific needs. Whether you’re looking to enhance operational efficiency or elevate your talent strategy, we have the expertise to help you succeed.
Tittle: Customer Service Officer
Location: Zamfara, kebbi, Bauchi state.
Sector: Financial Institution
Job Summary
The Customer Service Officer will attend to walk-in clients, assist with account issues and pension documentation, escalate and follow up on unresolved complaints, maintain accurate customer records, and support field marketing and data update activities.
Qualification and Experience
Bachelor’s degree in Business Administration, or any related field.
Minimum of 1-2 years of experience in a customer-facing role in a financial institution.
› Strong communication, negotiation, and presentation skills.
› Must be customer-focused and professional in conduct
› Proficiency in MS Office and CRM software.
› Self-motivated, proactive, and results-oriented with a strong drive for success.
Application Dealine not specified
METHOD OF APPLICATION
Interested and Qualified candidates should use Send your CV via mail to [email protected] Kindly use “Customer Service Officer – Location” as the subject of the email
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