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About Pullus Africa Solutions Ltd
We are Africa’s first poultry-focused supply chain platform using technology to boost local poultry production and supply chain by facilitating farmers’ access to guaranteed market, finance, quality input, advisory, and production services, for poultry farmers in Africa.
Position: Customer Service Officer
Job Type: Full-time
Location: Nasarawa, Maraba.
Pullus Africa is seeking a Customer Service Officer to act as the first point of contact for clients and partners, ensuring effective communication, support, and resolution of inquiries.
Key Responsibilities:
- Serve as the primary contact for customer inquiries, complaints, and feedback across various channels (phone, email, in-person and social media).
- Provide accurate information about the company’s products, services, any policies.
- Ensure prompt and professional handling of customer requests while maintaining a high level of customer satisfaction.
- Track, manage, and resolve customer complaints, escalating complex cases when necessary.
- Maintain detailed and accurate records of customer interactions, inquiries, feedback, and resolutions.
Requirement
- Bachelor’s degree in Business Administration, Communication, Marketing, or a related field.
- Minimum of 2 years of experience in customer service, client relations, or a related role.
- Strong interpersonal and communication skills with the ability to handle diverse customers effectively.
- Proficiency in using digital communication tools, CRM software, and Microsoft Office Suite.
- Resides in Maraba and its environs.
Application Dealine not specified
METHOD OF APPLICATION
Interested and Qualified should Go click link below to Apply.
CLICK HERE TO APPLY
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