Opportunity

Case Management Officer At Future Resilience and Development Foundation (FRAD)

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Future Resilience and Development Foundation (FRAD) is a registered non-profit organization with CAC in accordance to the Nigerian law, FRAD has over the years been actively involved with frontline responses to emergencies caused by the recent crisis in Northeast Nigeria, we also respond to emerging development needs in Nigeria through holistic approach that proffer durable solutions using the triple nexus approach. FRAD response focus on addressing the needs of women, girls, adolescents, youths and Persons living with disabilities via our various response in Health/Nutrition, Protection, WASH/Environment and Peace building, our responses provide support and enhance the protective factors of the most vulnerable populations affected by varying crisis which include humanitarian, development and economic crisis. Over the years, FRAD has demonstrated capacity in implementing a cross-sectoral response that meets the needs of the most vulnerable people and we are broadening our scope through the implementation of our 2024-2027 strategic plan.

  • Job Type: Contract
  • Qualification: Bachelor’s degree in social science, Psychology, Public Health, or a related field.
  • Experience: At least 3-5 years of progressive experience in humanitarian and development programming, with a strong focus on GBV case management, Child Protection case management, and Psychosocial Support (PSS).
  • Location: Maiduguri, Borno State.
  • Job Field: Programs

Duties and Responsibilities:

  • The position will be based in Maiduguri and will oversee all the CP and GBV casemanage of all field locations.
  • Support the Protection team lead in the development, implementation, and monitoring of weekly, monthly, and quarterly activity plans, budgets, and procurement needs.
  • Ensure accurate and timely referrals to internal and external service providers, including Social Development, FTR, legal aid, mental health, and GBV services.
  • Maintain and regularly update referral pathways in collaboration with partners and relevant stakeholders.
  • Provide daily supervision and technical support to project assistants and case workers handling Unaccompanied and Separated Children (UASC), GBV survivors, and children at risk. Building Resilience, Leaving no one Behind
  • Ensure quality and timely case follow-up, including the development of individual case plans, case documentation, and case closure according to SOPs.
  • Hold regular individual supervision and group case review meetings to provide feedback, mentoring, and continuous capacity building.
  • Supervise and ensure accurate and confidential case documentation using Case Management forms and databases, which are the CPIMS+ and GBVIMS+.
  • Support the data management team to provide monthly and quarterly statistics, case studies, and success stories for reporting purposes.
  • Organize and facilitate training sessions on Pschychological First Aid, GBV, child safeguarding, Case Management steps for both GBVIMS+ and CPIMS+, and child friendly practices.
  •  In collaboration with the CP/GBV sectors, conduct trainings for partner staff, Ministry of Women and Social Development staff, and other stakeholders on CP and GBV preventions and mitigations and casemanagement processes.
  • Ensure all case management staff and community stakeholders are briefed on Child Safeguarding and PSEA policies and report incidents promptly.
  • Lead the development and dissemination of risk mitigation messages and community based prevention strategies for SEA, child labor, trafficking, and harmful practices.
  • Support the implementation of family tracing, reunification, and alternative care for separated or unaccompanied children.
  • Represent the organization in case management coordination meetings, protection working groups, and inter-agency meetings.
  • Develop and maintain strong relationships with key stakeholders, including community leaders, health partners, education actors, and legal authorities.
  • Organize and lead inter-agency case conferences for complex and high-risk cases when necessary.
  • Monitor adherence to Minimum Standards for Child Protection in Humanitarian Action, and report protection concerns.
  • Supervise and assess the safety and wellbeing of field teams, promptly reporting any incidents or security threats.

Experience and technical competencies

  • Demonstrated experience in implementing comprehensive CP/GBV programs, including Family Tracing and Reunification (FTR) for unaccompanied and separated children (UASC), and prevention/response to SEA, child labour, and child trafficking.
  • Excellent computer skills in (MS Office, Pwerpoint) and excellent tech-savvy skills.
  • Strong knowledge of case management principles and tools, with practical experience in using CPIMS+ and GBVIMS+
  • Strong program management, monitoring, and team supervision skills, including capacity building and on-the job mentorship of caseworkers and staff.
  • Demonstrated ability to prepare comprehensive quantitative and qualitative reports, case studies, and success stories.
  • Proficiency level in English and Hausa (written and spoken). Kanuri is an added advantage.
  • Proficiency level in other languages spoken in Borno.
  • Proven ability to build strong working relationships with diverse stakeholders, including community members, government officials, and partner organizations.
  • Demonstrate experience in civil society organizations or organizations with a good reputation in the community.
  • Excellent communication, interpersonal, and small group facilitation skills.
  •  Ability to analyze and adapt approaches to different environments and actors.

Application Dealine 30th June 2025

Method of Application

Interested and qualified candidates should send their Application (Cover Letter and CV) to: [email protected] using the Job Title as the subject of the mail. Application should be submitted on or before 30th June 2025

  • Please note that only shortlisted candidates will be contacted.
  • Applications will be assessed on a rolling basis
  • FRAD Foundation is committed to diversity equity and inclusion, women and person living with disabilities are strongly encouraged to apply.
  • FRAD Foundation is an equal opportunity employer and is committed to ethical recruitment, please note that we don’t collect money or participate in any fraudulent activities you can report such to: [email protected]

FRAD has zero tolerance Sexual exploitation and abuse

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Mr HausaLoaded

Abubakar Rabiu Editor-in-cheif

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