About North-View Integrated service limited
North-View Integrated ServicesLimited is a premier business development and consultancy firm, providing innovative and impactful solutions tailored to the unique needs of businesses and high-profile individuals. We specialize in strategic consultancy, VIP facilitation services, political lobbying, and high-level business engagements. As the think tank of AP Holdings Ltd, we drive the strategic vision and value creation across the entire conglomerate.
- Job Locations : Abuja
- Job Category : Customer Care Representative
- Total Positions ; 5
- Work Experience : 1-3 years
- Job Type : Full time
Job Description
We are looking for dedicated customer care representatives to join our team in an Abuja based company. The ideal candidate will be responsible for handling customer enquiries, resolving complaints and ensuring an excellent service delivery to all our clients.
Requirements
-
- Minimum of OND/NCE/HND/B. A/ B.Sc. in Communications or the Arts. ·
- Minimum of 1 to 3 years of relevant experience in customer service functions ·
- Excellent communication and inter-personal skills
- Proficiency in Microsoft suit and packages ·
- Ability to handle social media and other channels of communication.
Key Responsibilities ·
- Respond to customer inquiries via phone, email and chat. ·
- Provide accurate information about products and services. ·
- Resolve customer complaints professionally and efficiently. ·
- Maintain and update customer records in company database.
- Follow up with customers to ensure efficient service delivery and satisfaction
Skills
- Communication Skills
- Active Listening
- Problem-Solving Skills
- Patience
- Empathy
- Multitasking
- Time Management
- Product Knowledge
- Adaptability
- Attention to Detail
- Conflict Resolution
- Teamwork Tech-Savviness
Application Deadline: 20 Mar 2025
Method of Application
Interested and Qualified candidates should Go Click here to Apply Online
.jpeg )
