Advisor – Immigration, Human Resources at MTN Nigeria


About MTN Nigeria
MTN Nigeria is part of the MTN Group, Africa’s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt. MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has been invested building mobile telecommunications infrastructure in Nigeria. Since launch in August 2001, MTN has steadily deployed its services across Nigeria. It now provides services in 223 cities and towns, more than 10,000 villages and communities and a growing number of highways across the country, spanning the 36 states of the Nigeria and the Federal Capital Territory, Abuja. Many of these villages and communities are being connected to the world of telecommunications for the first time ever. The company’s digital microwave transmission backbone, the 3,400 Kilometre Y’elloBahn was commissioned by President Olusegun Obasanjo in January 2003 and is reputed to be the most extensive digital microwave transmission infrastructure in all of Africa. The Y’elloBahn has significantly helped to enhance call quality on MTN network.
- Job Type Full Time
- Qualification : BA/BSc/HND
- Experience : 3 – 7 years
- Location : Lagos
- Job Field : Human Resources / HR
Job Identification: 5128
Mission
- To coordinate all activities related to immigration and emigration of all MTN employees.
Description
- Develop and maintain standard immigration policies, process and procedures for MTNN in consultation with the line Manager.
- Administer immigration processes including issuance of work permits to new expatriates after confirming that all statutory and administrative requirements relating to resident permits, temporary work permits, E-migration have been met by relevant/respective MTN employees.
- Advise MTNN on new immigration related legislation; interpret impact on MTNN and make recommendations on necessary actions as required.
- Ensure periodic reconciliation of expatriate quota with the Nigeria Immigration Authorities and manage expatriate quota positions by ensuring that expatriate quotas are renewed as and at when due.
- Liaise with the Nigerian Immigration Authorities on extension of expired temporary work permits and the processing of certified residence permit, (CERPAC) E-Migration residence Permits and multiple re-entry visas for MTNN expatriates.
- Ensure excellent performance and quality service delivery, maintaining strong internal and external relationships.
- Evaluate information received for visa applications and thoroughly review all accompanying documentation in order to determine the suitability/compliance of the applicant with the requirements of the Immigration and Refugee Protection Act.
- Support employees with necessary documentations for VISA application processing when required.
- Ensure monitoring and tracking of expatriate visas and expiring periods and ensure customers are kept informed of any developments relating to visa queries.
- Manage customer workflow queues within pre-defined timescales, prioritizing effectively when necessary.
- Maintain cordial relationships and goodwill with the Nigerian Immigration Authorities and other stakeholders such as the Federal Ministry of Interiors etc.
- Process, track and monitor visa applications and visa renewal for MTNN staff traveling for business purposes e.g. trainings; and provide advice/assistance to MTNN staff regarding passport applications and renewals.
- Manage sensitive relationships with top officials in the Immigration office and High Commissions/Embassies.
Requirements
Education:
- A First Degree in any field. A degree in foreign or international relations or any related discipline would be an added advantage
- Knowledge of Immigration Acts & Manual and ability to interpret immigration laws
Experience:
3 – 7 years of experience in an area of specialization; with experience with working with others.
- Experience working in a medium organization
- Experience in immigration and emigration, passport and documentation management
- Experience in supervisory role