Coordinator – Care at MTN Nigeria


MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting for the position below:
Job Title: Coordinator – Care
Job Identification: 7673
Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: Senior Manager – Health and Wellbeing
Division: Human Resources
Mission
- Ensure efficient care and claims management under the MTNN approved health scheme
Description
- Map trends and provide reports on various medical schemes
- Support quality assurance of health care providers
- Support case management – maintain trackers for proactive intervention, reporting and cost management
- Enforce claims management SLAs and manage relationship with vendors
- Implement innovative ideas on bill management and guide management/educate staff on measures that will reverse negative trends
- Support prompt resolution of staff issues
- Support International evacuation of employees and dependants when applicable
- Provide pre-travel support for employees on international assignment
- Support implementation of pre-employment within company approved timelines.
- Implement Expatriate management health care services
- Support sick leave tracking, investigation and reporting
- Support chronic sick leave implementation and monitoring and lost time monitoring
- Support management of MTNN work-site clinic
- Contribute to the monthly employee services operational report.
- Prepare monthly bills for management approval – vet, analyse, compile monthly bills in approved format
Requirements
Education:
- Registered Nurse / BSc Nursing
- Fluent in English
Experience:
3 – 7 years of work experience from a reputable organisation
- Experience in claims management
- At least Intermediate proficiency in the use of Microsoft Office suite i.e. Word, Excel, PowerPoint etc.
Application Deadline
7th September, 2026, 10:55 PM.
METHOD OF APPLICATION
Interested and qualified candidates should use link below to Apply.




