Opportunity

Customer Service/Operation Manager at U-Connect

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About us

U-Connect is a Human Resource Consulting Company established in 2004, with its Head Office in Lekki Peninsula, Lagos. We specialize in the utilization of methods and platforms to achieve ultimate customer service delivery. Our service offerings include world-class personnel outsourcing, On-line Recruitment, headhunting, training and development, quality management solutions, outplacements, payroll administration as well as Business Process Outsourcing (BPO) services to our valued customers. We are a Fast Growth Nigeria50 Award winner by Allworld Network (USA), Michael Porter of the Harvard Business School, and the Tony Elumelu Foundation and we draw our competitive strength from active partnerships with some international organizations: Georgetown University, Mc Donough School of Business Executive Education (USA), Procol Solutions (SA)` and Synergy International (UK). We are proudly Nigerian!

Job Title: Customer Service/Operation Manager.

📍Location:Abuja

Salary: ₦600,000 – ₦800,000 monthly

Note: Candidates must have a hospitality background from a reputable hotels or Restaurants.

Job Summary:

We are seeking a refined, customer-focused professional with proven experience in premium hospitality or high-end customer-facing environments. The ideal candidate will be responsible for managing customer relationships, resolving service issues, and supporting sales efforts, all while upholding a standard of excellence in customer care.

Requirements

• BSc in any relevant discipline
• 6–8 years of experience in customer service and Operations in Restaurant/Hotel Management.
• Must have a background in hospitality, particularly from luxury hotels or upscale service brands
• Excellent communication, poise, and interpersonal relationship skills
• Strong problem-solving ability and ability to work under pressure
• Must reside within or near Garki, Abuja

Mode of Application

Interested and Qualified should Go send CV to [email protected]
OR
[email protected]

or whatsapp: 09135450354
using the title of the role as subject

For more info ; U-Connect Human Resources Limited

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Mr HausaLoaded

Abubakar Rabiu Editor-in-cheif

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