Helen Keller International (HKI) – hiring Electronic Data Manager (EDM)

Helen Keller International (HKI), established in 1915, is an international non-governmental organization (NGO) dedicated to saving the sight and lives of the most vulnerable and disadvantaged. Headquartered in New York City, HKI currently conducts programs in 21 countries in Africa and Asia, as well as in the United States.

HKI implements integrated package of cost-effective interventions that are proven to improve maternal and child nutrition. HKI supports policies and programs on food fortification, vitamin A supplementation, infant and young child feeding, nutrition-sensitive agriculture, community-based management of acute malnutrition and prevention and treatment of neglected tropical diseases. At the core of HKI’s programs is advocacy and social behavior change communication to various stakeholders. HKI also undertakes cutting-edge research to influence policy decisions and inform program quality.

We are  recruiting to fill the position below:

 Job Title: Electronic Data Manager (EDM)

Locations: Adamawa, Akwa Ibom, Borno and Katsina

Background and Purpose of the Position

• The successful implementation of Neglected Tropical Diseases (NTDs) surveys relies on accurate, complete, reliable and timely data to inform programme decisions, assess disease prevalence, monitor intervention outcomes and support disease elimination efforts. Helen Keller Intl. supports a range of NTD surveys across its implementing states, including Trachoma, Onchocerciasis (OV), Lymphatic Filariasis (LF), Schistosomiasis (SCH) and Soil-Transmitted Helminths (STH) assessments. These surveys require efficient electronic data collection, real-time monitoring, data quality assurance and timely reporting through approved digital platforms.
• The Electronic Data Manager (EDM) will provide technical and operational support for the configuration, deployment, management, validation, monitoring and submission of survey data using platforms such as SurveyCTO, CommCare and Tropical Data. The EDM will ensure electronic tools are properly tested and used in line with approved survey protocols and data management procedures.
• The role also includes supporting survey teams to resolve technical issues, monitor daily data submissions, identify data quality concerns and ensure data are complete, accurate, consistent and submitted within established timelines. The position does not require residence in a specific LGA but involves regular travel to assigned states and implementing LGAs, including overnight stays, based on survey schedules and operational needs.

Scope of the Position

• Under the supervision of the Associate Manager, Programme Delivery, and with technical guidance from the designated M&E Manager/Officer, the EDM will provide electronic data management support throughout the pre-survey, survey implementation and post-survey phases.

The EDM will be responsible for:

• Supporting the configuration, testing, deployment and management of electronic data collection tools (e.g., SurveyCTO, CommCare, ESPEN and Tropical Data), ensuring forms align with approved survey protocols, questionnaires, skip logic and validation requirements.
• Supporting the training of survey personnel and ensuring all data collection devices are properly configured, functional and ready for field deployment.
• Providing technical support and troubleshooting for survey teams on electronic data collection tools, devices, connectivity and data synchronization issues.
• Monitoring survey progress and daily data submissions to ensure timely synchronization, completeness, accuracy and consistency of data.
• Conducting routine data quality checks, identifying missing, duplicate or inconsistent records, and providing timely feedback for corrective action.
• Ensuring the secure storage, transfer and submission of survey data in compliance with Helen Keller Intl.’s data protection and confidentiality requirements.
• Maintaining records of personnel attendance, device deployment, form submissions and other required documentation, including evidence of completed electronic submissions.
• Preparing daily data management updates and post-survey data management reports.

Key Roles and Responsibilities
General Responsibilities:

• Participate in survey planning and preparatory activities, reviewing protocols, questionnaires and reporting requirements to ensure electronic data collection processes align with approved survey methodologies.
• Configure, test and deploy electronic data collection forms on approved platforms, ensuring the inclusion of appropriate skip logic, validation rules, GPS requirements and other data quality controls.
• Support the training of survey personnel on electronic data collection tools and ensure all devices are properly configured, functional and ready for deployment, while maintaining an inventory of assigned equipment.
• Provide technical support to survey teams and troubleshoot issues related to electronic forms, devices, connectivity, data storage and synchronization.
• Monitor survey implementation and daily data submissions, ensuring timely synchronization and successful transmission of records to designated servers or databases.
• Conduct routine data quality checks, identify and resolve data inconsistencies, incomplete records, duplicates and other anomalies in collaboration with survey supervisors and enumerators.
• Generate and share regular data collection updates, dashboards, progress reports and other data management outputs as required.
• Maintain accurate documentation of electronic data collection activities, including device assignments, form versions, submissions, technical issues and corrective actions.
• Ensure compliance with approved protocols, data protection requirements and confidentiality standards, and support the handover of cleaned and validated datasets to authorized personnel.
• Perform any other data management or programme-related duties assigned by the designated supervisor.

Specific Deliverables and Responsibilities:
Period: As specified in the approved survey workplan, including training and preparatory activities.

The EDM will:

• Participate in survey planning and preparation, including the review of protocols, questionnaires, reporting requirements and data collection procedures to ensure alignment with approved survey methodologies.
• Configure, test, deploy and manage electronic data collection tools and devices, ensuring forms include appropriate validation rules, skip logic, GPS requirements and other quality control measures.
• Train and support survey personnel on the use of electronic data collection platforms and provide ongoing technical assistance for issues related to devices, applications, connectivity, data synchronization and submissions.
• Monitor survey implementation and daily data submissions to ensure complete, accurate and timely capture, synchronization and transmission of records in accordance with approved protocols.
• Maintain accurate records of device deployment, attendance, form submissions, technical issues, corrective actions and other required supporting documentation.
• Ensure the secure handling, storage, backup, transfer and submission of survey data in compliance with data protection, confidentiality and organizational requirements.
• Support the reconciliation, validation, handover and archiving of final datasets, survey documentation and equipment after survey activities.
• Participate in survey debriefings and escalate data quality, technical or implementation challenges requiring management attention.
• Perform any other data management or programme-related duties assigned by the designated supervisor.

Expected deliverables and means of verification:

• Participation in survey planning and readiness activities, including data management assessments and resolution of identified technical gaps.
• Configured, tested and validated electronic data collection tools, with evidence of deployment readiness and access to approved platforms, servers and dashboards.
• Training and device management records, including attendance sheets, training reports, device inventories and allocation/accountability documentation.
• Daily and final data collection, submission, synchronization and reconciliation reports, including dashboard screenshots, system-generated reports and performance against assigned targets.
• Data quality assessment reports documenting identified issues, corrective actions taken and resolution of discrepancies.
• Evidence of successful electronic form submissions, synchronization and secure transfer or handover of cleaned and validated datasets to authorized personnel.
• Records of technical support, troubleshooting, device functionality, technical challenges encountered and actions taken to address them.
• Survey progress updates, debriefing records, GPS-tagged photographs (where applicable) and other required supporting documentation.
• Comprehensive data management reports summarizing submission performance, data quality, technical issues, corrective actions, outstanding concerns, lessons learned and recommendations.
• All deliverables must be submitted within the timelines specified in the approved survey workplan or as directed by Helen Keller Intl.

Data Quality, Management and Reporting Requirements:
Data quality is a core responsibility of the EDM. All survey data must be accurate, complete, consistent, secure and submitted within approved timelines.

The EDM will:

• Ensure electronic data collection tools are properly configured, tested and validated before deployment.
• Monitor data collection, submissions and synchronization to ensure records are complete, accurate, consistent and aligned with approved survey protocols and field activities.
• Conduct routine data quality checks to identify and resolve missing, duplicate, inconsistent, invalid or unusual records, and maintain accurate submission tracking records.
• Ensure all data corrections are made through approved procedures with appropriate documentation and audit trails.
• Maintain the security, confidentiality, storage, transfer and handover of survey data, ensuring access is restricted to authorized personnel.
• Promptly report data integrity issues, including suspected falsification, unauthorized modifications, data loss or confidentiality breaches.
• Maintain complete documentation of data management activities, technical issues, corrective actions, submissions and supporting evidence.
• Prepare and submit all required data management reports within the prescribed timelines.
• Zero Tolerance for Data Falsification: Any deliberate fabrication, manipulation, unauthorized alteration or knowing submission of false survey data constitutes serious misconduct and may result in termination of engagement, disqualification from future assignments and other appropriate administrative or legal action, subject to investigation and applicable organizational procedures.

Travel, Deployment, Safeguarding and Security Requirements:

• The EDM must be available to travel extensively to assigned States and LGAs, including overnight stays, to support survey preparation, training, implementation, data validation and other programme activities.
• The EDM is expected to maintain regular communication with programme teams, comply with approved travel and security procedures, safeguard assigned devices and equipment, and provide continuous technical support throughout the survey period.

The EDM will:

• Travel and deploy to assigned survey locations in line with approved workplans and operational requirements.
• Comply with Helen Keller Intl.’s travel, accommodation, security, movement and field access procedures, including obtaining required approvals and participating in security briefings.
• Maintain regular communication with designated programme and security personnel and promptly report security, safety or operational concerns.
• Ensure the safe transportation, security and accountability of assigned devices, equipment and survey data.
• Uphold safeguarding, ethical, confidentiality and data protection standards, including compliance with consent procedures, PSEAH and other organizational policies.
• Protect survey data, devices and access credentials from unauthorized access, use or disclosure.
• Demonstrate professionalism, integrity and flexibility while working across multiple States, LGAs and survey activities.

Required Minimum Education, Experience and Competencies
Candidates must meet at least one of the following minimum requirements:

• A Bachelor’s Degree (B.Sc.) or Higher National Diploma (HND) in Computer Science, Information Technology, Statistics, Mathematics, Public Health, Epidemiology, Monitoring and Evaluation or any other relevant discipline, with at least one year of experience in digital data collection, data management, field surveys or public health programmes.

Or

• A minimum of secondary school education, with at least two years of relevant experience in electronic data collection, field data management, survey implementation or other public health programmes, and demonstrated competence in using digital data collection applications.
• Candidates with practical experience supporting NTD surveys, epidemiological surveys, entomological surveys, household surveys or other public health assessments will have an added advantage.

Application Deadline not Specified 

METHOD OF APPLICATION 

Interested and qualified candidates should submit a Cover Letter and Resume to: nigeria.recruitment@hki.org using the  Job Title as the subject of the email.

Note

• The Electronic Data Manager is expected to be technically competent, detail-oriented and results-driven.
• The position requires an individual who can effectively manage electronic data collection processes, provide field-level technical support, identify and resolve data quality issues, monitor electronic submissions and ensure that complete and reliable survey data are submitted within approved timelines.
• The EDM must be willing to travel and work in different implementing LGAs and States as required by the NTD survey schedule.