Kainuwa Sustainale Development Foundations (KSDF) – Hiring Management Advisor – Service Delivery Systems

Kainuwa Sustainale Development Foundations (KSDF) was founded in 2019 out of a shared passion for social equity and human development. Recognizing the deep inequalities in access to basic services, our founders created KSDF as a platform for change  where sustainable impact could be delivered through practical, community-driven solutions.

As a non-governmental, not-for-profit organization, we are dedicated to improving human capital in underserved communities. Since 2019, we have been ensuring that every person regardless of background has access to the resources they need to live a healthier, more empowered life. In 2025, the Foundation was formally registered, marking a new chapter of growth and greater accountability to the communities we serve.

We are  recruiting to fill the position below:

 Job Title: Management Advisor – Service Delivery Systems

Location: Gombe
Nature of role: Embedded, time-bound technical assistance
Reporting / Accountability: Reports to the Senior TA / SDIU Stand-up Lead
Institution Location: Commissioner-level DMU; primary interfaces with GSPHCDA and HSMB
Key working relationship: GSPHCDA, HSMB, relevant service-delivery and HRH committees/TWGs, DIU, Senior Programme Analyst

Background

• The Gombe State Delivery and Insights Unit (SDIU) aims to strengthen the state’s existing health-system architecture by creating a consistent mechanism that connects data, management decisions, coordinated implementation, follow-up and escalation.
• The SDIU works to strengthen existing statutory functions and connect them into one repeatable evidence-to-decision-to-action cycle. it will connect leadership structures, technical forums, delivery agencies and data systems into one government-led decision-to-action mechanism.
• The SDIU is not intended to operate as a parallel programme management unit, replace existing government institutions, duplicate technical committees, or assume responsibility for programme implementation.

Role Purpose

• To strengthen coordination and follow-through across primary and secondary health-service delivery, with particular attention to issues that cut across GSPHCDA, HSMB, LGAs, facilities and Ministry of health Gombe-specific operating context

Key Responsibilities
PHC and secondary-care performance:

• Review service-delivery findings generated by the DIU and relevant technical forums.
• Identify issues requiring action beyond routine technical discussion.
• Work with GSPHCDA and HSMB focal persons to define implementable corrective actions.
• Track bottlenecks around staffing, facility functionality, referrals, service readiness and quality.

Referral and continuity of care:

• Identify breakdowns between community, PHC and secondary-care pathways.
• Support joint problem solving where weak referral completion, delayed approvals or facility capability contribute to poor outcomes.

HRH and facility functionality:

• Coordinate with the DIU on interpretation of HRH registry, biometric attendance, facility census and service-volume data.
• Distinguish nominal staffing availability from actual staff presence and productivity.
• Ensure workforce recommendations consider workload, readiness and geography rather than headcount alone.

HSMB and secondary-care strengthening:

• Recognize limitations created by paper-heavy hospital data systems.
• Avoid demanding high-frequency analytics from systems that cannot reliably produce them.
• Prioritize pragmatic improvements in record completeness, monthly validation and use of existing NHMIS tools before recommending sophisticated digital products.

Committee interface:

• Serve as primary DMU interface for committees covering PHC, HRH, service delivery, MPDSR, community engagement, gender, nutrition and related service-delivery issues.
• Ensure committee mandates remain intact and only unresolved or cross-institutional issues enter the DMU/TMT pathway.

Key deliverables:

• Monthly service-delivery bottleneck brief.
• Consolidated action tracker for GSPHCDA/HSMB-related TMT decisions.
• Cross-institutional problem-solving notes.
• Quarterly summary of recurring service-delivery constraints.
• Evidence-of-closure pack for completed actions.

Suggested performance indicators:

• Share of assigned actions completed on time.
• Reduction in repeatedly unresolved GSPHCDA/HSMB issues.
• Number of cross-agency bottlenecks resolved without unnecessary TMT escalation.
• Evidence that facility/service decisions increasingly use linked service, staffing and readiness information.

Recommended Profile / Capabilities

• Bachelor’s Degree in Medicine, Nursing, Public Health, Health Administration, Health Management, or a related discipline.
• Public-health or health-systems professional with strong experience in PHC and/or hospital service delivery.
• Minium of 7 years of relevant professional experience in health-sector management, service delivery, programme management and health systems strengthening.
• Strong understanding of RMNCAH+N, HRH, quality and facility operations.
• Experience coordinating government agencies and implementation partners.
• Strong problem-solving and programme-management skills.
• Demonstrate experience working with government across various levels of health facilities
• Strong understanding of PHC and hospital service-delivery systems and their operational interfaces.
• Demonstrate experience in implementation tracking, performance management, problem-solving, and stakeholder coordination.
• Strong analytical and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work effectively with senior government officials and technical teams.

Application Deadline : Unspecified 

Method of Application 
Interested and qualified candidates should use link below to Apply.

Click here to apply online