MEAL Officer at ZOA International

Responsibilities:

Monitoring

• The MEAL Officer works closely with the project and other MEAL teams as well as partners to create and operate a functional MEAL framework, system, tools and processes in alignment with ZOA guidelines, standards and localized MEAL contexts to gather performance data at output, outcome and impact level based on objectives and indicators contained in the MEAL Frameworks.
• Leads in the drafting and development of the project MEAL plan, Indicator tracking table, field Data Protocols/SOPs, ToRs, and data collection tools to facilitate field procedures and execution.
• Work with Project staff to ensure the collection of relevant and appropriate data for Knowledge Management and Learning.
• Organise joint project monitoring with other stakeholders, partners and project teams
• Strengthen the utilization of technology and, where feasible, enhance data collection, analysis, and reporting considering the limited infrastructure and internet connectivity challenges of ZOA operation areas.
• Lead and facilitate local analysis, visualization, presentations, and interpretation of contextualized MEAL information as inputs to regular narrative reports covering progress.
• Facilitate capacity building initiatives on MEAL for project staff and partners, ensuring they have the skills and knowledge necessary to effectively apply and implement the MEAL system, frameworks, tools, and other MEAL processes to enhance activities, data collection, analysis, application of data and information for measuring progress, reporting, making necessary adjustments and improving programme impact(s).
• In coordination with the MEAL Coordinator, plan and undertake Data Quality Audits and Assessment exercises to ensure data quality.
• Ensure visibility materials (team clothing, project sheets, flyers, leaflets) to be used for meetings, contact with communities, donors, and partners are produced to high quality.

Evaluation

• Get involved in the drafting and design of ToRs for project assessments, evaluations and other studies
• Participate in the evaluation of proposal bids and selection of individual consultants and firms for consultancy assignments.
• Coordinate internal and external assessments, studies, evaluations and other research for the project in close collaboration with the MEAL Coordinator, PM, MPQ, PGM, Coordinators, and PQ team.
• Drafting and/or reviewing evaluation reports for internal and external use.
• The MEAL Officer acts as the main contact person for the MEAL-related support in the WFP/Mission East project

Accountability

• Oversee ZOA’s commitments to the Core Humanitarian Standard (CHS) in line with the project, ensuring that the Feedback, Complaints and Response Mechanism (FCRM) operated either at ZOA or the project partner is fit for purpose and that complaints and feedback received are monitored and followed up appropriately.
• Promote participatory approaches and methodologies, engaging affected populations to ensure their voices and perspectives are captured to address specific needs and expectations.
• Sensitize and educate team members and stakeholders (beneficiaries, service providers, partners, government authorities and others) on Feedback and Complaint Mechanisms implemented by ZOA Nigeria.
• Ensure appropriate documentation of feedback and complaints received following correct reporting procedures and tools.
• In coordination with the MEAL Coordinator, conduct regular analysis and presentation of feedback and complaints portraying context and trends in the project implementation to guide necessary improvements.
• Promote understanding of ZOA’s Code of Conduct and Safeguarding policies, ensuring adherence to these policies at all times and that project activities are implemented with a “Do No Harm” approach.

Learning

• Lead drafting and development of Project level Learning Agenda and Questions to guide relevant data collection and learning activities.
• Promote a culture of learning and knowledge sharing through utilization of project/programme data collected, key assessments, evaluations, any other study findings and lessons learned for adaptive management, adjustments and improving impact(s).
• Documentation of good practices, success stories, innovative approaches and learning products to be utilized for programming, advocacy and other dissemination.
• Planning and organising joint project monitoring, reviews, and learning workshops/events internally and externally, sharing results with programme teams and other stakeholders.
• Convene and chair regular meetings with project team involving other MEAL colleagues as well as partners using available platforms to collectively analyse and interpret MEAL information, discuss MEAL-related issues, exchange MEAL expertise and experiences.
• Foster coordination and collaboration between project and MEAL teams as well as with key stakeholders (government authorities, UN agencies, NGOs, and implementing partners) in order to enhance MEAL practices such as MEAL coordination mechanisms, networks, and working groups.