ABOUT World Food Programme (WFP)
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
Tittle: Management Services Officer
Location: Abuja
ORGANIZATIONAL CONTEXT
This position is based in Abuja and reports to the Country Director, or more senior Management Services Officer, or designate. Job holders operate with a high degree of independence, manage more junior staff to ensure that objectives are achieved in full. They are closely involved in day–to-day activities and analytical work.
THE ROLE
To contribute to planning and delivery of high quality, client-focused, and value for money services pertaining to the Management Services portfolio that enable WFP to deliver food assistance to beneficiaries, in line with WFP’s strategy.
KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):
1. Contribute to the preparation of Management Services components of WFP’s Country Strategic Planning (CSP) and Resource Planning aligned with country/regional and wider WFP’s strategies and policies to facilitate efficient and effective service delivery.
2. Contribute to the development of functional annual plans, recommend longer term improvements to policies, procedures, processes, standards, and systems to mitigate risks and ensure services provided support WFP’s strategic objectives.
3. Perform functional analysis using data-driven approaches to contribute to the collection of relevant insights to support efficient planning and improved decision-making.
4. Maintain partnerships with WFP’s internal and external stakeholders, other UN agencies and government entities to strive for efficiency and optimisation of cross-functional processes.
5. Assess performance of existing resources and recommend new solutions aiming at efficiency, cost-effectiveness, and timeliness of operations and services.
6. Support and monitor the execution of contracts to ensure value for money and optimal resource allocation and escalate any issues to more senior staff.
7. Follow standard emergency preparedness and response practices to support WFP to quickly deploy the needed resources to affected areas.
8. Identify gaps and provide suggestions for improvements to services and facilities related to Occupational Safety and Health (OSH).
9. Support a culture of environmental sustainability by role modelling actions that drive sustainability in all activities.
10. Utilise digital tools and applications to their fullest potential, collaborating with technical experts to effectively adopt and adapt innovative technologies, thereby enhancing operational workflows and customer service.
11. Contribute to the preparation and implementation of UN Reform related inter-agency initiatives to achieve cost savings and enhance service quality.
12. Conduct field missions to support operations and identify gaps and propose solutions in the relevant services or products of responsibility.
13. Guide and supervise more junior staff, serving as a primary resource and assist them with more complex analysis and queries.
14. Contribute to capacity building activities for WFP staff and partners to improve their understanding of Management Services regulations, policies, procedures, processes, standards, and systems.
QUALIFICATIONS AND EXPERIENCE
Education: Advanced University degree in Business Administration, Public Administration, Political Science, Finance, Accounting, Economics, Human Resources Management, Engineering (Civil, Mechanical, Industrial) or other relevant field relating to office management and administration,
OR
First University degree with additional years of related work experience and/or training/courses in Business Administration, Public Administration, Political Science, Finance, Accounting, Economics, Human Resources Management, Engineering (Civil, Mechanical, Industrial) or other relevant field relating to office management and administration.
Experience: Two or more years of progressively senior level managerial experience post advanced degree or 5 years of progressively senior level managerial experience post first degree in the relative business stream with experience in general administrative and management services.
Language: Fluency (level C) in English language and the duty station’s language, if different.
Application Dealine 29 January 2026
METHOD OF APPLICATION
Interested and Qualified candidates should use link below to Apply.
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